All About Shipping
No additional shipping charges are added, if your package is to be delivered within the lower 48 states.
Second Day Air, or Next Day Air:
Call 800-743-1480 for shipping charges.
We will make every effort to provide a street delivery address for your gift. If we must send your package via the Post Office it will be shipped Priority Mail to ensure a timely arrival with an additional $25.00 charge.
Post Office Box Delivery Charges: A package fee of $25.00 is added to each package regardless of weight. Packages to a Post Office Box address must be shipped Second-Day Air to ensure fresh arrival. Please make every effort to provide a street address for your package. We are not responsibale for a package shipped to a P.O. Box adress that the receipent does not pick up in a timely manner. After the mailman notifies the recipient they have only 10 days to pick up the package.
Canadian Delivery Charges:
A package fee of $25.00 USD is added to each package regardless of weight. This fee includes additional ground charges, packaging, dimensional box charges, fuel surcharges and all Canadian tariffs and taxes. If you send your package to a residential address, your Canadian gift recipients will NOT be required to pay any additional amounts for delivery. If you use a commercial/business address there may be additional taxes due at delivery. We use UPS International Service for all Canadian packages; their residential ground delivery charges are included in the $25.00 handling fee.
We now ship to Canada every day based on fruit availability. To ensure on-time Christmas delivery, we need to have your Canadian orders in by December 10th.
We pick and pack to order. To assure you of the freshest Florida citrus from our groves we process your order the same day we pick your fruit. It then takes one day normally; sometimes two, to process, grade, and pack your fruit.
Fruit Availability Chart:
Please refer to the Fruit Availability chart when placing your orders. Orders placed for citrus not in season could be processed and your shipping label held until the fruit is ready for shipping. We cannot provide you with an exact ship date or day. Each week we only pick the finest citrus from our family owned groves that Mother Nature has provided. This could vary by as much as a couple of days or a couple of weeks.
FedEx Ground Results:
Business days in transit from our Fort Myers, Florida gift fruit packinghouse. Saturday, Sunday, and Holidays are not considered "in transit" days.
Our Promise to You
The Sun Harvest Citrus family takes pride in the exceptional quality of our fruit. If you or your gift recipients are not delighted with a Sun Harvest Citrus shipment for any reason, please let us know. We will promptly send a replacement or issue a refund, whichever you prefer.
We guarantee all shipments to arrive in perfect condition to the address you provide if delivery can be made when first attempted. If we do not have the correct shipping address the delivery services will not forward, and our perishable citrus will not stand reshipping. We cannot extend our guarantee to orders for which we are given an incorrect address.
Please be aware that we ship our citrus at the peak of freshness and quality. Sometimes unpredictable weather can delay picking. Please be patient.
Genuine quality is always worth the wait.