Our Promise to You
The Sun Harvest Citrus family takes pride in the exceptional quality of our fruit.
If you or your gift recipients are not delighted with a Sun Harvest Citrus shipment for any reason, please let us know.
We will promptly send a replacement or issue a refund, whichever you prefer.
We guarantee all shipments to arrive in perfect condition to the address you provide if delivery can be made when first attempted. If we do not have the correct shipping address the postal and delivery services will not forward, and our perishable citrus will not stand reshipping. We cannot extend our guarantee to orders for which we are given an incorrect address.
We do our very best to harvest and ship only the freshest citrus at the ideal time for peak enjoyment, but Mother Nature takes a hand. If necessary, we will substitute another item of equal or greater value.
Please be aware that we ship our citrus at the peak of freshness and quality. Sometimes unpredictable weather can delay picking up to three days or more. Please be patient.