All About Shipping
No additional shipping charges are added on to gift packages, if your package is to be delivered within the lower 48 states. Please read exclusions below.
We pick and pack to order. To assure you of the freshest citrus from our groves we process your order the same day we pick your fruit. It then takes one day normally; sometimes two, to process, grade, and pack your fruit.
Fruit Availability Chart:
Please refer to the Fruit Availability chart when placing your orders. Orders placed for citrus not in season could be processed and your shipping label held until the fruit is ready for shipping. We cannot provide you with an exact ship date or day. Each week we only pick the finest citrus from groves that Mother Nature has provided. This could vary by as much as a couple of days or a couple of weeks.
UPS Ground Results:
Business days in transit from our Fort Myers, Florida gift fruit packinghouse. Saturday, Sunday, and Holidays are not considered "in transit" days. UPS nows delivers on Saturdays and in some areas Sunday.
Alaska - AIR DELIVERY:
Packages to this state require Air charges. Please select UPS 2nd Day Air during check out.
Post Office Box Delivery: (Select POB for your total shipping charges)
Sent Priority Mail to ensure fresh arrival. We are not responsible for a package shipped to a P.O. Box address that the recipient does not pick up in a timely manner. After the mailman notifies the recipient they have only 10 days to pick up the package. If we must send your package via the Post Office it will be shipped Priority Mail and we will contact you for all additional delivery charges.
Canadian Delivery Charges:
Shipped UPS International ground rate. You will be charged an extra shipping/handling for Canadian deliveries. We will make every reasonable effort to contact you before shipping. If you have any questions on the shipping charges please call 800-743-1480, prior to ship date. Use the chart below for approximate charges, based on package gross weight. All fees in US dollars and may be slightly more or less.
This fee includes additional ground charges, packaging, dimensional box charges, fuel surcharges and all Canadian tariffs and taxes. If you send your package to a residential address, your Canadian gift recipients will NOT be required to pay any additional amounts for delivery. If you use a commercial/business address there may be additional taxes due at delivery. We use UPS International Service for all Canadian packages. We now ship to Canada every day based on fruit availability. To ensure on-time Christmas delivery, we need to have your Canadian orders in by December 10th.
Our Promise to You
The Sun Harvest Citrus family takes pride in the exceptional quality of our fruit. If you or your gift recipients are not delighted with a Sun Harvest Citrus shipment for any reason, please let us know. We will promptly send a replacement or issue a refund, whichever you prefer.
We guarantee all shipments to arrive in perfect condition to the address you provide if delivery can be made when first attempted. If we do not have the correct shipping address the delivery services will not forward, and our perishable citrus will not stand reshipping. We cannot extend our guarantee to orders for which we are given an incorrect address.
Please be aware that we ship our citrus at the peak of freshness and quality. Sometimes unpredictable weather can delay picking. Please be patient.